Reclamation & Architectural Salvage in Herefordshire - Warehouse 701



We hope you love your purchase but we understand that not everything always works out. If for any reason you are not completely satisfied with your item(s) then you can return an item to us and we can offer you an exchange or refund.



Items must be returned to us within 28 days from purchase, provided that items are in their unused and original condition and packaging, with their receipt. If items are not in their original condition then we will not be able to offer you an exchange or refund. Items that are returned after the 28 days, but before 60 days, will be issued in the form of store credit. Refunds will take up to 7 days to be processed.  

Return delivery costs are the responsibility of the customer, and we cannot be held responsible for an item damaged or lost in transit. 



If you wish to cancel an order, please contact us, and if the order has not been dispatched we will process your refund. If the order has been dispatched you will need to return the item(s) as standard once received. 



If you believe an item is damaged, then please contact us within 24 hours of arrival. Do not sign for a delivery without inspecting the item and only sign if you are satisfied the item is in good condition. If the product has a fault which was not clear at point of purchase we will happily refund you once we have received the item and inspect the damage. 

However a large majority of our products are vintage/ antique. Therefore these items cannot be returned as faulty because of imperfections due to age and/or weathering.