Delivery Information

CLICK & COLLECT

Any item purchased on the website can be collected free of charge from our Herefordshire site.

Please email us at: info@warehouse701.co.uk or call us on 01432 375510 to arrange a collection time. Our opening times are 8am-5pm Monday-Friday and 8am-4pm on Saturday and Sunday.


LOCAL DELIVERY

We're pleased to offer a local delivery service.

The map below shows a guide cost for delivery based on the distance from ourselves.

View a larger version of this map PDF

Zone A = £20  |  Zone B = £25  |  Zone C = £30  |  Zone D = £40  |  Zone E = Please call...

Please Note: the prices shown are a guide only and are based on a single delivery with van and driver only. There must be adequate access and it is a 'kerbside drop' only. The weight limit for goods in a single trip is 1 ton. If a second person, multiple trips and/or a larger vehicle (i.e. flat bed lorry, tipper truck or grab lorry) are required there will be additional charges - please enquire.

Someone must be in attendance to receive the delivery unless you expressly instruct us to deliver in your absence for which we are can not be responsible for loss or damage post-delivery.

If we are unable to deliver due to incorrect information or advice from the customer i.e. poor or restricted access, an incorrect address or the wrong products ordered - the delivery cost is non-refundable and a further delivery charge will be made to re-deliver.

We will liaise with you to agree a suitably convenient day to deliver your order and will usually suggest either a morning or afternoon time-frame. If it seems likely we be unable to deliver your order as agreed, we will always contact you to re-arrange delivery at the next available opportunity.

UK MAINLAND DELIVERY

Here at Warehouse 701 we aim to dispatch all our orders within 1-2 working days, although this may be longer during particularly busy periods.

Our team will be sure to keep you updated on the progress of your order. You will also receive an email of confirmation as soon as your order has been placed.

We currently only ship to areas within the United Kingdom. However we can arrange worldwide delivery on request so please contact us on 01432 375510 or info@warehouse701.co.uk to enquire.

The majority of our orders are sent using a courier service and many deliveries may require a signature upon delivery, so please specify the day of delivery required when you place your order to ensure you are home. Should you miss a delivery, an additional charge may be required subject to the couriers discretion.

When you sign you are signing to confirm you have received the items in good condition, so please check goods prior to signing. Failure to do so will void claims.

DELIVERY METHODS

Parcel Courier

Quotes are provided on an individual basis taking into account the item and location of delivery

Please ensure that someone is available to receive the goods, only sign for the delivery if you are satisfied the goods have arrived in the expected condition.

Tracking information is available either by using the information provided by our sales team or by contacting our office during working hours.

Pallet Courier

Please ensure that someone is available to receive the goods, only sign for the delivery if you are satisfied the goods have arrived in the expected condition.

Tracking information is available either by using the information provided by our sales team or by contacting our office during working hours.

Please state any access restrictions when ordering, failure to do so may incur extra charges

Tail-lift deliveries are subject to limitations of size and weight.

Some items will need an alternative method to unload the delivery vehicle such as a forklift or hand-ball, it is your responsibility to ensure that provision for this is available in a timely manner, failure to do so may incur additional charges.

Warehouse 701 Vehicle

Please ensure that someone is available to receive the goods, only sign for the delivery if you are satisfied the goods have arrived in the expected condition.

Please state any access restrictions when ordering, failure to do so may incur extra charges

Deliveries are subject to limitations of size and weight.

Some items will need an alternative method to unload the delivery vehicle such as a forklift or hand-ball, it is your responsibility to ensure that provision for this is available in a timely manner, failure to do so may incur additional charges.

Delivery will be to the first place of safety for the item, our driver may assist further however this is at their discretion.

3rd Party Haulier

Please ensure that someone is available to receive the goods, only sign for the delivery if you are satisfied the goods have arrived in the expected condition.

Please state any access restrictions when ordering, failure to do so may incur extra charges

Tail-lift / vehicle mounted crane deliveries are subject to limitations of size and weight.

Some items will need an alternative method to unload the delivery vehicle such as a forklift or hand-ball, it is your responsibility to ensure that provision for this is available in a timely manner, failure to do so may incur additional charges.

Vehicles with mounted cranes can only safely offload from hard-standing that is free from overhead obstructions. It is your responsibility to ensure the area is suitable, failure to do so may incur further charges. If the driver/operator is not satisfied it is safe to offload the delivery will not take place.

Collection

Collection can be made during our opening times, please arrange a collection date/ time prior to arrival to ensure we have the correct staff and equipment available.

It is your responsibility to ensure the vehicle is suitable for the item being collected, we reserve the right to refuse to load unsuitable vehicles.

Our staff will help to load within reason, if our staff feel it is unsafe loading will stop immediately.


Further information is available by contacting us on 01432 375510 or info@warehouse701.co.uk